Introduction
All staff at Terrace Dental Care are committed to protecting and respecting your privacy. We aim to be clear when we collect your data and not do anything you wouldn’t reasonably expect.
This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally on our website to ensure that you’re happy with any changes. By using our website, you agree to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent to our Data Controller. You can do this:
By email, to: [email protected]
By telephone: 01626889268
By writing to: Presh Mulay
Who we are
We are a team of dental professionals who are passionate about providing the highest possible standards of care.
To ensure we can provide your care safely and effectively, we need to be certain that we have correctly addressed your needs and wishes, answered your questions and also have taken account of your medical history and any treatment that you are undergoing as this may affect how we can provide care for you safely.
Your care may involve several members of our team at this practice and we want to assure you that all members of our team will respect the confidential nature of the information that you have provided and will always protect it from being used by others in an unauthorised way.
We will ask you to complete in writing how and in what circumstances we may use this information in future.
You can choose to stop email, telephone calls, addressed post and/or text messages directed to you by contacting us on or by email us: [email protected]
Where do we collect information about you?
We collect information about you in the following ways:
When you give it to us DIRECTLY
We obtain information about you when you:
When you give it to us INDIRECTLY?
When you give permission to OTHER ORGANISATIONS to share
What type of information
The type and quantity of information we collect and how we use it depends on why you are providing it.
Typically, the basic personal information we collect might include:
If you use our website we MAY collect your IP address, and information regarding what pages are accessed and when.
How do we use your information?
How long do we keep this information?
If you would like to know how long we keep your information for, please contact our Data Protection Officer at Presh Mulay
How do we keep this information safe?
Who has access to this information?
Your Rights
Alternatively, you can put your request in writing to: Presh Mulay.
You have a right to choose whether or not you wish to receive information from us.
How you can access your information
If you would like to access the information we hold about you, please:
Send an e-mail, to [email protected]
Write to: Presh Mulay, Terrace Dental Care, 21-23 Iddesleigh Terrace, Dawlish, Devon EX7 9HX
Please note, we may ask you to complete a form in order to help us locate the information that would like access to.
Marketing preferences
We may use your personal data (e.g., name, email, phone number) to contact you about our dental services, promotions, or practice updates.
We will only send you marketing communications if you explicitly consent. You can opt in by ticking the box on our forms or contacting us directly. You have the right to withdraw consent at any time by emailing [email protected], calling 01626 889268, or clicking the unsubscribe link in our emails. We will keep a record of your consent and store your data securely for no longer than necessary, typically 10 years after your last contact, per NHS guidelines, unless you request deletion (subject to legal obligations).
OUR practice Promise:
Terrace Dental Care promises to protect your personal data in full compliance with the UK General Data Protection Regulation (GDPR). We will:
Contact us
If you have any questions regarding this policy, our privacy practices or data protection, please contact our Data Controller, who is Presh Mulay.
You can do this:
By email, to: [email protected]
By telephone: 01626889268
By writing to: Presh Mulay, Terrace Dental Care, 21-23 Iddesleigh Terrace, Dawlish, Devon EX7 9HX